Privacy Notice

Online Privacy Notice

Thank you for using this website, which is owned by Ware2Go Inc. (โ€œW2G,โ€ โ€œwe,โ€ โ€œus,โ€ or โ€œourโ€).

Effective Date

June 30, 2023

Scope of This Notice

This online privacy notice (this โ€œNoticeโ€) applies only to information collected through the W2G website, www.ware2go.co (collectively, this โ€œWebsiteโ€). It does not apply to third-party websites or to other websites owned by W2G. It also does not apply to information collected through other channels, such as over the phone or in person. Some of the information we collect through this Website may be โ€œpersonal informationโ€ โ€“ information that identifies you (โ€œyouโ€ and โ€œyourโ€) personally, alone or in combination with other information available to us.

Your Consent

Please take a few minutes to review this Notice before using this Website. By using this Website, you are consenting to the collection, use and disclosure of your information as set forth in this Notice. If you do not agree to be bound by this Notice, you may not access or use this Website.

This Notice is Part of Our Terms of Service

This Notice is part of the Terms of Service that govern your use of this Website. Our Terms of Service can be found by clicking on the โ€œTerms of Serviceโ€ link at the bottom of each page of this Website.

Types of Information We Collect

Information You Manually Provide. W2G collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Website. For example, we collect the information you provide when you create an account, ask us a question, or otherwise interact with this Website. Some of the information you manually provide may be personal information, such as your name and contact information.

Information From Your Browser or Device. W2G collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The information we receive from your web browser and device may or may not be personally identifiable. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you.

Information Collected by Cookies and Other Technologies. A โ€œcookieโ€ is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use cookies and other technologies, including device identifiers, to collect information and support certain features of this Website. For example, we may use these technologies to:

  • collect information about the ways visitors use this Website โ€“ which pages they visit, which links they use, and how long they stay on each page;
  • support the features and functionality of this Website โ€“ for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;
  • personalize your experience when you use this Website; and
  • improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies may or may not be personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Website, you may be unable to use all of the functionality of this Website if your browser rejects our cookies.

Information About Third-Party Cookies and Interest-Based Advertising

In addition to the cookies W2G delivers to your computer or mobile device through this Website, certain third parties may deliver cookies to you for a variety of reasons. For example, we may use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Websites. To learn more about Google Analytics, click here. Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across non-affiliated websites and/or delivering targeted advertisements either on this Website or on other websites.

You have choices about the collection of information by third parties on our Websites. For example, if you donโ€™t want information about your visit to this Website sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to W2G.

In addition, if you would like to opt out of having participating entities collect your online behavior for advertising purposes when you are browsing our websites, click here for a โ€œWebsite Opt Out.โ€ You will be directed to an industry-developed website that allows you to choose whether each listed entity may collect and use data for interest-based advertising purposes. It may be that some of the third parties that collect interest-based information on this Website do not participate in the Website Opt Out, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.

Please note that the Website Opt Out is browser specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.

How We Use Information Collected Through This Website

Generally, we use the information we collect through this Website:

  • to provide the information, products and services you request;
  • to communicate with you directly or through one of our partners;
  • for security, credit or fraud prevention purposes;
  • to provide you with effective customer service;
  • to provide you with a personalized experience when you use this Website;
  • to contact you with information and notices related to your use of this Website;
  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
  • to better understand your needs and interests;
  • to improve the content, functionality and usability of this Website;
  • to improve our products and services and to attract investors;
  • to improve our marketing and promotional efforts; and
  • for any other purpose identified in an applicable privacy notice,7 click-through agreement or other agreement between you and us.

Your Communication Choices

In General. We respect your right to make choices about the ways we collect, use, and disclose the information you provide on or through this Website. We strive to provide choices to you at a meaningful time and in a meaningful place. This Notice describes some of your other choices, such as your choice to opt out of receiving โ€œcookies.โ€

Do Not Track Mechanisms. Your browser may deliver a โ€œDo-Not-Track (โ€˜DNTโ€™) signalโ€ to this Website. Because of the changing state of technology and indecision within the technology and marketing industries regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.

Previously Expressed Preferences. You may change previously expressed preferences regarding how we use information you provide on or through this Website. For example, if you have provided your contact information and receive periodic emails from us, you may decide to stop receiving those emails by clicking the โ€œunsubscribeโ€ link in an emailโ€™s footer. You may be able to change other preferences through an account you create on this Website. Otherwise, please contact us using the information provided below.

How to Access, Update or Correct Your Information

If you have created a profile on this Website, you may be able to access, update or correct your information by updating your profile in the account page and/or the profile page of the Website. Otherwise, you may need our help. Please contact us using the information provided below. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identity. If you seek deletion of information that you provided when you were a minor, please contact us using the information provided below. If you are a resident of California or Virginia, please see the โ€œYour Privacy Rights” section of our โ€œAdditional Notice for California and Virginia Consumersโ€ for information about your rights to access, update, correct, or delete your personal information. 

Steps We Take to Safeguard Your Information

We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of personal information you submit on or through this Website. Unfortunately, no website, server or database is completely secure or โ€œhacker proof.โ€ We therefore cannot guarantee that your personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others. Further, we cannot control dissemination of personal information you post on or through this Website using any social networking tools we may provide, and you should have no expectation of privacy in such information.

How We Share Information with Others

With Thirdโ€“Party Vendors. W2G shares information collected through this Website with third-party vendors who act on our behalf. For example, we may use third-party vendors to design and operate this Website and to help us with our promotional efforts. These third-party vendors may need information about you to perform their obligations. Typically, they are required by contract to keep your information confidential and to use it only to provide services on our behalf; however, as described below, we may allow them to use aggregate or de-identified data for their own purposes or to market the products and services of their other clients.

With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to โ€œopt outโ€ or โ€œopt in,โ€ as required by applicable law.

As Part of a Business Transfer. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Website to another organization if we merge with or are acquired by another organization, or if we liquidate our assets. If such a transfer occurs, the successor organizationโ€™s use of your information will still be subject to this Notice and the privacy preferences you have expressed to us.

To Comply With Laws and Protection of Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Website; to enforce or apply our online Terms of Service or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.

As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any privacy notice posted on this Website, or as described in any click-through agreement to which you have agreed.

Children Under the Age of Thirteen

W2G believes in protecting the privacy of children online (we define โ€œchildrenโ€ as minors younger than 13). In compliance with the requirements of Childrenโ€™s Online Privacy Protection Act of 1998 (COPPA), we do not seek to, nor do we knowingly collect or use any personal information from children without explicit parental consent. we do not knowingly allow children to become subscribers, make submissions, register with us, order our products or services, communicate with us, or use any of our online services. If you believe that a child has submitted personal information on or through this Website without the consent and supervision of a parent or guardian, please contact us using the information provided below so that we can take appropriate action.

Links to Other Websites

This Website may provide links to other websites operated by third parties, including in some cases our third-party vendors. W2G does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Notice. We urge you to review the privacy policy posted on any website you visit before using the website or providing any personal information.

This Notice May Change

We are continually improving and adding to the features and functionality of this Website and the services we offer through this Website. As a result of these changes (or changes in the law), we may need to update or revise this Notice. Accordingly, we reserve the right to update or modify this Notice at any time, without prior notice, by posting the revised version of this Notice behind the link marked โ€œPrivacy Noticeโ€ at the bottom of each page of this Website. Your continued use of this Website after we have posted the revised Notice constitutes your agreement to be bound by the revised Notice. However, we will honor the terms that were in effect when we gathered data from you.

For your convenience, whenever this Notice is changed, we will update the โ€œeffective dateโ€ at the top of this page. Be sure you check the effective date to see if this Notice has been revised since your last visit.

You may access the current version of this Notice at any time by clicking the link marked โ€œPrivacy Noticeโ€ at the bottom of each page of this Website.

Contact Us

If you have any questions regarding this Notice, please contact us at:

Ware2Go Inc.
Email: [email protected]
Telephone: 1 855 927 3246

Additional Notice for California and Virginia Consumers
This part of our Privacy Notice applies to consumers who reside in the State of California and applies to the personal information collected by Ware2Go.

Personal Information We Collect about California and Virginia Consumers

We describe the personal information we have collected from consumers in the twelve (12) months preceding the effective date of this Privacy Notice in the part of our Privacy Notice titled, โ€œTypes of Information We Collect.โ€ The information we have obtained includes the following:

  • Identifiers such as a real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account/username, or other similar identifiers.
  • The following categories of personal information described in California Civil Codeยง1798.80(e): (1) the personal information listed in the preceding bullet point as โ€œidentifiers,โ€ (2) signature, (3) telephone number, (4) employment, (5) payment information (including payment card details or online payment services number and invoicing address) and financial information (such as bank account numbers), and (5) the other information that identifies, relates to, describes, or is capable of being associated with, a particular individual that we describe in โ€œTypes of Personal Information We Collect.โ€
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered, billing address, shipping address, or other purchasing or consuming histories or tendencies.
  • Internet or other electronic network activity information, including, but not limited to, browsing history, the type of browser you are using to access the website, search history, and information regarding a consumerโ€™s interaction with an Internet website, application, or advertisement.
  • Audio recordings from calls placed to the Ware2Go Support Center and electronic information in the form of Internet or other electronic network activity information as described above.
  • Professional or employment-related information including business content or service specialty areas and business contact information such as name, title, company name, physical address, email address, telephone number, and facsimile number.
  • Inferences drawn from (1) information we collect when you visit our website, including interacting with Ware2Go-related tools, widgets or plug-ins and (2) information we collect about consumer preferences and behavior that we collect on our website, including from third parties, to create a profile of our website usersโ€™ preferences, characteristics, psychological trends, predispositions, behavior, and attitudes.
  • Sensitive personal information such as (1) account login information allowing access to Ware2Go services, and (2) information used to pay for Ware2Go services.

For each of these categories, we collect this personal information from a variety of sources including yourself through online interactions you may have with us or our service providers; other entities with whom you transact; and others with whom you maintain relationships who may deal with us on your behalf. Please see โ€œTypes of Information We Collect,โ€ which further describes the collection of personal information from the devices you use to access our websites and online services. Additionally, we collect personal information marketing and analytics providers; social media platforms; and others consistent with this Privacy Notice.

Disclosures of Personal Information for Monetary or Other Valuable Consideration or for Business Purposes

As is a common practice among businesses that operate Internet Web sites, within the twelve (12) months preceding the effective date of this Privacy Notice, we have disclosed identifiers listed above, commercial information, network and/or website activity collected by cookies and similar technology, and inferences drawn from your use of our services to our social media and analytics and analytics providers for monetary or other valuable consideration.  These disclosures may qualify as โ€œsalesโ€ of personal information under California or Virginia law or sharing of personal information for cross-context behavioral advertising under California law.

We do not disclose personal information of individuals we know to be under the age of 16 to businesses or third parties for monetary or other valuable consideration as a โ€œsaleโ€ under California law, without affirmative authorization.

We have disclosed personal information in all the categories identified in this โ€œAdditional Notice for California and Virginia Consumersโ€ for various business purposes within the last 12 months. For more information about the categories of personal information we have disclosed, the categories of entities with which we have disclosed this information and the purposes for which we have disclosed the information, please see โ€œHow We Share Information With Others.โ€

Use of Personal Information about California or Virginia Consumers

We use the personal information we collect about California and Virginia consumers for the business purposes disclosed within the section of this Notice entitled โ€œHow We Use Information Collected Through This Websiteโ€ and for the following purposes:

  • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards;
  • Helping to ensure security and integrity to the extent the use of a consumer’s personal information is reasonably necessary and proportionate for these purposes;
  • Audits and reporting relating to particular transactions and interactions, including online interactions, you may have with us or others on our behalf;
  • Detecting and protecting against security incidents, and malicious, deceptive, fraudulent or illegal activity, and prosecuting the same;
  • Debugging to identify and repair errors in our systems;
  • Short-term, transient use including non-personalized advertising shown as part of a consumerโ€™s current interaction with us;
  • Providing services on our behalf or on behalf of another, including maintaining or servicing accounts, providing customer service, fulfilling transactions, verifying identity information, processing payments, and other services. This includes:
    • Conducting internal research to develop and demonstrate technology; and
    • Conducting activity to verify, enhance, and maintain the quality or safety of services or devices which we may own, control, or provide.

We may also use the information we collect for our own or our service providersโ€™ other operational purposes, purposes for which we provide you additional notice, purposes disclosed elsewhere in this Addendum, or for purposes compatible with the context in which the personal information was collected.  

Ware2Go does not use sensitive personal information to infer characteristics relating to consumers. Ware2Go only processes sensitive information for the following purposes:

  • Account login information allowing access to Ware2Go services;
  • Information used to pay for Ware2Go services.

Your Privacy Rights

If you are a California or Virginia resident, you may have one or more of the following rights. We will honor requests received to the extent required by applicable law and within the time provided by law.

Right to Know

You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you. Specifically, you have the right to request that we disclose what personal information we collect, use, disclose, and sell, including:

  • Whether we are processing personal information about you;
  • Specific pieces of information that we have collected about you;
  • Categories of personal information we have collected about you;
  • Categories of sources from which the personal information is collected;
  • Categories of third parties to whom we disclose personal information; 
  • The business or commercial purpose for collecting or selling or sharing personal information; 
  • Categories of personal information about you, if any, that we have sold or shared and the categories of third parties to whom we have sold or shared the information, by category or categories of personal information for each category of third party to whom we sold or shared the personal information; and
  • Categories of personal information about you that we disclosed for a business purpose and the categories of recipients to whom we disclosed the information for a business purpose.

As used above, โ€œsale,โ€ โ€œsold,โ€ โ€œselling,โ€ โ€œshared,โ€ and โ€œsharingโ€ have the meanings provided in the California Consumer Privacy Act of 2018 and the Virginia Consumer Data Protection Act, each as amended.

We will deliver personal information that we are required by law to disclose to you in the manner required by law within 45 days after receipt of a verifiable request, unless we notify you that we require additional time to respond, in which case we will respond within such additional period of time required by law. We may deliver the personal information to you through your account, if you maintain an account with Ware2Go, or electronically or by mail at your option. If electronically, then we will deliver the information in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit the information from one entity to another without hindrance.

Right to Correct 

You have the right to request that we correct inaccurate personal information that we have collected about you.

Right to Deletion

You have the right to request that we delete personal information about you that we have collected from you. Please note if you have requested a service that requires the use of your personal information, we may not be able to provide that service if you choose to delete your personal information.

Right to Opt Out

You have the right to opt out of the disclosure of personal information about you for monetary or other valuable consideration, the sharing of personal information about you for cross-context behavioral advertising, and targeted advertising. To exercise this right, click Do Not Sell or Share My Personal Information or contact us using one of the methods in the โ€œContact Usโ€ section above.

Ware2Goโ€™s website supports the Global Privacy Control (GPC) browser standard. If we receive and are able to process a GPC signal from your browser indicating your preference to opt out from sales or sharing of personal information, as defined by law, then we will apply that preference to personal information we collect from that device, provided that we may not be able to associate the signal to the same device if:

  • you use a different web browser or other tool to interact with us, 
  • you make changes to your browser (e.g., uninstall and reinstall or certain types of upgrades) that impact our ability to associate the device with the signal your device originally sent, or 
  • you clear cookies or browsing data from your browser or device in a way that impacts our ability to associate the device with the signal your device originally sent.  

Please note that a signal sent from one device will not apply to other devices you use or to data that we collect from you through other sources.

To opt-out from the sale of personal information to analytics, social media, and advertising partners via cookies on our website, please use the following links:

Right to Appeal 

If you are a Virginia resident and we decline to take action on a request that you make in accordance with the foregoing to exercise the foregoing privacy rights, then you may appeal our decision by submitting an appeals request through the Ware2Go websiteโ€™s Privacy Form.

Requests to Exercise Your Rights 

You may request to exercise the foregoing rights by: 

Submitting a request to [email protected] or 

Calling toll-free at [855-927-3246] or

Completing the Privacy Form on the website: https://ware2go.co/privacy-form/.

When making a request, please indicate that you are a Ware2Go customer. 

Verification Process

For requests made in connection with the Right to Know, Right to Correct, and/or Right to Delete, please note that required or permitted under applicable law, we may take steps to verify your identity before granting you access to information or acting on your request to exercise your rights, as required or permitted by law. We may require you to provide the following information to verify your identity in response to exercising requests of the above type: email address, and Ware2Go license id number. If we believe we need further information to verify your request as required by law, we may ask you to provide additional information to us.  We may limit our response to your exercise of the above rights as permitted by law.

Non-Discrimination

We may not discriminate against you because of your exercise of any of the foregoing rights, or any other rights under the California Consumer Privacy Act or the Virginia Consumer Data Protection Act, including by:

  • Denying you goods or services;
  • Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
  • Providing you a different level or quality of goods or services; or
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to Ware2Go by your personal information. We may limit our response to your exercise of rights as permitted by law.

Authorized Agent

You may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. We may require: 

  • The authorized agent to provide proof that you provided the authorized agent signed permission to submit the request;
  • You to verify your identity directly with us;
  • You to directly confirm with us that you provided the authorized agent permission to submit the request.

Data Retention

Your personal information will not be stored for longer than necessary for the purposes for which they were collected or as required under applicable retention policies and/or in accordance with applicable law.  Our retention policies reflect local statute of limitation periods and national statutory obligations of W2G.

Data Sharing for Direct Marketing Purposes (California)

California Civil Code Section ยง 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from sharing your personal information with certain of our affiliates and other third parties for their marketing purposes. Please tell us your preference by contacting us as specified below. To make such a request, please tell us your preference by contacting us as specified in the โ€œHow to Contact Usโ€ section below.